Work we take off your plate

Post every payment without keying EOBs by hand

ERAs that do not auto-post, paper EOBs, and patient payments all end up with someone keying them in line by line. Clicks agents post and reconcile them and route only the exceptions.

See where the hours go

Auto-posting handles the clean ERAs. Everything else lands on a person: paper EOBs, payments that did not match, recoupments, and patient payments from several places. Each one is read and keyed in line by line.

When posting falls behind, A/R looks worse than it is, denials hide inside unposted remits, and month-end close drags on.

Why the queue never shrinks

01

The exceptions are the job

Auto-posting leaves the hard remits for people, and those take the longest.

02

EOBs arrive in every format

Paper, PDF, portal downloads, and lockbox images all need reading before posting.

03

Late posting hides problems

Denials and underpayments stay invisible until the payment is posted.

Hand the repetitive path to Clicks

Clicks handles

  • Posts ERAs and reads paper and PDF EOBs
  • Applies patient payments to the right accounts
  • Processes adjustments, balance transfers, and write-offs under your rules
  • Flags denials and underpayments found in the remit
  • Reconciles deposits against posted payments
  • Routes anything outside your thresholds to your team

Your team keeps

  • Write-off approval above thresholds
  • Refund authorization
  • Contractual adjustment review
  • Underpayment escalation

Questions, answered

Can AI post payments from paper EOBs?

Yes. Clicks agents read paper and PDF EOBs, post each line to the right account, and reconcile the deposit, the same way a payment poster would.

Does Clicks replace our auto-posting?

No. Keep what already works. The agent takes the remits your auto-posting leaves behind, which are the ones that take your team the longest.

Who approves write-offs?

Your team. The agent applies write-offs and adjustments under the rules and thresholds you set, and anything above them is routed to a person.

Show us the work your team wants off its plate

We map the repetitive path, build the agent, and hand every exception back to your team.