See where the hours go
Auto-posting handles the clean ERAs. Everything else lands on a person: paper EOBs, payments that did not match, recoupments, and patient payments from several places. Each one is read and keyed in line by line.
When posting falls behind, A/R looks worse than it is, denials hide inside unposted remits, and month-end close drags on.
Why the queue never shrinks
The exceptions are the job
Auto-posting leaves the hard remits for people, and those take the longest.
EOBs arrive in every format
Paper, PDF, portal downloads, and lockbox images all need reading before posting.
Late posting hides problems
Denials and underpayments stay invisible until the payment is posted.
Hand the repetitive path to Clicks
Clicks handles
- Posts ERAs and reads paper and PDF EOBs
- Applies patient payments to the right accounts
- Processes adjustments, balance transfers, and write-offs under your rules
- Flags denials and underpayments found in the remit
- Reconciles deposits against posted payments
- Routes anything outside your thresholds to your team
Your team keeps
- Write-off approval above thresholds
- Refund authorization
- Contractual adjustment review
- Underpayment escalation