Eligibility and benefits
Verify coverage, benefits, and patient responsibility across EHRs, PM systems, and payer portals.
Put AI agents to work acrosscritical healthcare operations
Healthcare operations,handled end to end
Clicks runs the manual work behind RCM companies, orthopedic practices, and rural hospitals inside the systems they already use.
60%+
cost reduction
Faster
refund turnaround
Your tools
and workflows
Example: Patient refunds
Works inside your existing systems
Healthcare work that should not require another queue
Prior authorization
Compile chart details, prepare request packets, and track authorization status to the next action.
Claim cleanup
Correct missing information, resolve routine rejections, and move claims forward across systems.
Denials follow-up
Categorize root causes, gather evidence, prepare appeal work, and move denials out of the backlog.
Payment posting
Post ERAs and EOBs, reconcile adjustments, and flag underpayments or exceptions for review.
Patient credit refunds
Review credit balances, check offsets, prepare refunds, and keep approvals controlled.
Portal follow-up
Check payer portals for claim, authorization, and eligibility updates, then document status.
Credentialing follow-up
Track missing items, update repetitive fields, and keep provider enrollment work moving.
Something else?
Show us the repetitive queue your team wants off its plate. We can map whether an agent fits.
One agent layer for the queues your team still works by hand
RCM companies
Move high-volume queues without more seats or integration delays.
- Patient credit refunds
- Eligibility and benefits checks
- Denial follow-up and appeal prep
Orthopedic practices
Keep surgery, therapy, and imaging workflows moving across portals.
- Prior authorization packets
- Referral and benefits verification
- Claim status checks
Rural hospitals
Add capacity without another hiring cycle, system migration, or IT-heavy project.
- Eligibility and payer portal checks
- Prior auth and credentialing follow-up
- Denials evidence gathering
Clicks does what RPA promised
but never delivered
Business ProcessOutsourcing
TraditionalRPA
ClicksAgents
Work model
Humans completethe workflow manually
Bots follow fixedUI click scripts
AI agents operateyour existing apps
Exception handling
Humans decide eachexception manually
Rules fail whencases do not match
Agents reason overcontext and policy
Data handling
Humans readunstructured documents
Requires clean datain fixed formats
Reads documentsand unstructured inputs
Implementation
Staff churn meansconstant retraining
Requires developersfor months-long builds
Configured quicklywith Clicks support
Governance
Manual decisionsare hard to audit
System changes requirescript maintenance
Dashboards showagent work and decisions
Governed automation
Runs in your tools.Under your control.
Clicks works through APIs or the same screens your team uses. Every action is logged, and exceptions pause for human review.
- Human review for exceptions
- Full action audit trail
- HIPAA-compliant PHI handling
- SOC 2 Type 2 compliant
Helping healthcare operations teams replace BPO with AI
Learn more about Clicks19'000+
Agents deployed last month
<1%
Error rate across deployed workflows
60%+
Lower cost than offshoring
Our team has experience from
FAQ
Clicks Health uses AI agents to run repetitive healthcare operations work inside the EHRs, PM systems, payer portals, spreadsheets, and internal tools teams already use.
Clicks Health is built for RCM companies, orthopedic practices, rural hospitals, and healthcare operators that still rely on manual, outsourced, or offshore revenue cycle work.
Clicks Health can automate repetitive desktop work across healthcare systems, including eligibility and benefits checks, prior authorization, claim cleanup, denials follow-up, payment posting, patient credit refunds, portal follow-up, credentialing follow-up, and other documented workflows with clear review points.
Clicks Health gives rural hospital teams agent capacity for repetitive back-office work without replacing their EHR, adding a heavy integration project, or removing human review for exceptions.
Clicks maps the manual steps, estimates the impact, and automates the selected workflow in 5 weeks or less, with the right controls in place.
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Ready to build your healthcare agent?
We'll map the manual steps, estimate the impact, and automate it in 5 weeks or less.