RCM companies
Move high-volume queues without more seats or integration delays.
- Patient credit refunds
- Eligibility and benefits checks
- Denial follow-up and appeal prep
- Payment posting and reconciliation
AI agents for healthcare operations
Clicks Health runs the manual work behind RCM companies, orthopedic practices, and rural hospitals inside the systems they already use.
Live at a leading RCM company
Patient refunds
60%+
cost reduction
Faster
refund turnaround
Your tools
and workflows
Checks before refund
Find patient credit
Identify accounts with refund balances
Check bad debt
Make sure nothing is owed before refunding
Check insurance payments
Confirm no outstanding payer balances remain
Prepare refund
Route for approval or processing
Works inside your existing systems
One agent layer for the queues your team still works by hand
Orthopedic practices
Keep surgery, therapy, and imaging workflows moving across portals.
- Prior authorization packets
- Referral and benefits verification
- Claim status checks
- Patient balance updates
Rural hospitals
Add capacity without another hiring cycle, system migration, or IT-heavy project.
- Eligibility and payer portal checks
- Prior auth and credentialing follow-up
- Denials evidence gathering
- Portal follow-up and claim cleanup
Healthcare work that should not require another queue
Eligibility and benefits
Verify coverage, benefits, and patient responsibility across EHRs, PM systems, and payer portals.
Prior authorization
Compile chart details, prepare request packets, and track authorization status to the next action.
Claim cleanup
Correct missing information, resolve routine rejections, and move claims forward across systems.
Denials follow-up
Categorize root causes, gather evidence, prepare appeal work, and move denials out of the backlog.
Payment posting
Post ERAs and EOBs, reconcile adjustments, and flag underpayments or exceptions for review.
Patient credit refunds
Review credit balances, check offsets, prepare refunds, and keep approvals controlled.
Portal follow-up
Check payer portals for claim, authorization, and eligibility updates, then document status.
Credentialing follow-up
Track missing items, update repetitive fields, and keep provider enrollment work moving.
Something else?
Show us the repetitive queue your team wants off its plate. We can map whether an agent fits.
Runs in your tools, with the controls healthcare work needs
Clicks can use APIs where they exist, or operate through the same UIs your team already uses. Every action is logged, every exception can route to a person, and sensitive workflows stay governed.
HIPAA-compliant PHI handling
SOC 2 Type 2 compliant
Human review for exceptions
Full action audit trail
Works with the systems healthcare teams already use
EHRs, PM systems, payer portals, spreadsheets, inboxes, and internal tools. No rip and replace.
FAQ
Clicks Health uses AI agents to run repetitive healthcare operations work inside the EHRs, PM systems, payer portals, spreadsheets, and internal tools teams already use.
Clicks Health is built for RCM companies, orthopedic practices, rural hospitals, and healthcare operators that still rely on manual, outsourced, or offshore revenue cycle work.
Clicks Health can automate repetitive desktop work across healthcare systems, including eligibility and benefits checks, prior authorization, claim cleanup, denials follow-up, payment posting, patient credit refunds, portal follow-up, credentialing follow-up, and other documented workflows with clear review points.
Clicks Health gives rural hospital teams agent capacity for repetitive back-office work without replacing their EHR, adding a heavy integration project, or removing human review for exceptions.
Clicks maps the manual steps, estimates the impact, and automates the selected workflow in 5 weeks or less, with the right controls in place.
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Ready to build your healthcare agent?
We'll map the manual steps, estimate the impact, and automate it in 5 weeks or less.